If you are any later than 15 minutes your appointment will be cancelled and you will be required to pay the full amount of the booking cost. Anything up to 15 minutes will mean that we may not have time to do the design you had in mind. 

 

If you need to cancel or reschedule your appointment you are required to give a minimum of 48hrs notice, if you cancel your appointment within the 48hr period yoou will be required to pay 50% of the booking cost. 

 

If you cancel your appointment within 24hrs of your appointment you will be required to pay the full amount of the booking cost.

 

If you do not turn up to your appointment without informing me beforehand, this will go down as a "no show". You will then be required to pay the full amount of the booking cost. Failure to do so further bookings will no longer be accepted.​

​

Failure to pay booking costs will result in no further bookings being accepted.