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General Policy 

All bookings must go through my website, a non refundable booking fee will be taken at the time of booking.


Please come to your appointment alone, no plus 1’s. This includes children and pets. If you do arrive to your appointment with a plus one you will be asked to leave and you will be required to pay the remaning balance of the treatment 


The remaining balance needs to be paid in CASH. Card payments or bank transfer is NOT accepted.

Nail repairs - If something happens to your nails within 3 days then it will be fixed free of charge, anything after this time will be chargeable.

If you come to your infill appointment with nails missing this will be charged at £1 per nail, if you are missing 4 or more nails you will require a removal and fresh set, please ensure to book this in prior to your appointment to ensure there is enough time.


I do not infill or soak off other techs work, please ensure to come to your appointment with bare nails. If you arrive to your appointment with nails on that haven't been applied by me without prior discussion with me then you will be turned away and you will be required to pay the FULL amount of the original appointment.

If you are booking in for brows or lashes please ensure a patch test is booked a minimum of 48hrs prior if you have not already had this done with myself. If this is not done then your appointment will be cancelled and you will be required to pay the remaining balance. 


Please arrive to your appointment on time. If you are any later than 15 minutes your appointment will be cancelled and you will be required to pay another booking fee to reschedule. If you are early please wait in the car until the time of your appointment, feel free to pop me a message to see if I am free earlier.

Please note ALL clients must be over the age of 16.


Please create a log in for the website so that you can see all upcoming appointments, securely save your card details and re schedule an appointment if needed.


If you are booking in a nail appointment please feel free to send me some inspo pictures to make sure it is possible and so that extra time can be added to your appointment if needed.

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